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Products: BEA WebLogic® Server, BEA WebLogic Commerce Server and BEA WebLogic Personalization Server
PSS World Medical built the MyPSS portal on BEA WebLogic Server, WebLogic Commerce Server, and WebLogic Personalization Server, providing customers with self-service ordering and shipment tracking, reducing costs, and freeing its sales force to cover more territory and spend more time with each customer.
Problem: Sales effectiveness
PSS World Medical needed to increase sales productivity by adding online ordering.
Solution: Enterprise portal
The MyPSS portal offers personalization to expand revenue opportunities, reduce
order-fulfillment costs, and enable medical-supply customers to manage product
delivery and inventory more effectively.
Results
· MyPSS portal provides customers with self-service ordering and shipment
tracking, customized usage reports, and access to same-day product delivery.
· The portal offloads much of the time-consuming work of processing low-margin,
high-volume orders.
· Sales associates can focus on capital-equipment sales and relationship
building with their large and rapidly expanding clientele.
Benefits
· Deployment expected to take a year was accelerated by 4 months.
· "BEA provides us with unbeatable time-to-market, investment protection,
personalization and scalability."
· "The BEA WebLogic environment is not only the safe choice, it's
the best application server on the market."